Change Leadership


Alumni Spotlight – Dr. Anthony Schmidt

Dr. Anthony H. Schmidt Jr. recently completed the Doctorate of Business program at The National Graduate School of Quality Management. His background includes serving 20 years in the United States Navy as a certified Navy instructor, achieving Master Training Specialist—the predominant Naval training certification. Instructor tours included the Naval Training Center at Great Lakes, and

The National Graduate School of Quality Management Awards Honorary Doctorate to Joseph DeFeo of Juran Global

Falmouth, Mass., January 15, 2015 – The National Graduate School of Quality Management (NGS), on the approval of the Board of Trustees, is proud to announce the award of an Honorary Doctorate of Letters to Mr. Joseph A. DeFeo, President/CEO of Juran Global.

An honorary degree or a degree honoris causa (Latin: “for the sake

Engaging the Organization: The People Side of Change

By A. Patricia Murrin D.B.A.
Professor, The National Graduate School of Quality Management

The success of company or organization-wide change initiatives or ‘transformation’ requires rigorous consideration of the ‘people side of change’.  Transformation project plans should include an explicitly defined change leadership program to engage the organization, that is, bring it towards common understanding and