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DBA Research

Summary of Recent NGS DBA Graduate Research (2015)

MARK J. BARIL

DISSERTATION TOPIC: EFFECTS OF DESIGN FOR SIX SIGMA NEW PRODUCT DEVELOPMENT ON MARKETING METRICS FOR AN ELECTRONICS MANUFACTURING SMALL BUSINESS

An action research study, set out to improve the design process of new product manufactured in the high-end consumer electronics market with the use of the quality implementation tools of Design for Six Sigma.

RONALD WAYNE BAZIL, SR.

DISSERTATION TOPIC: IMPROVING PROCUREMENT PROCEDURES AND PRACTICES IN LOCAL GOVERNMENT: USING QUALITY MANAGEMENT SYSTEMS

A qualitative action research study, providing procurement practitioners in local government and special taxing districts with a working model to improve current fragmented procurement processes in their supply chain.

SHARON LA-REITA BURTON

DISSERTATION TOPIC: BEST PRACTICES FOR FACULTY DEVELOPMENT THROUGH ANDRAGOGY IN ONLINE DISTANCE EDUCATION

An action research qualitative content analysis study, identifying best practice approaches for providing distance education training to the National Graduate School (NGS) faculty.

COURTNEY CHRONLEY

DISSERTATION TOPIC: THE USE OF LEAN SIX SIGMA TO OPTIMIZE ENGINEERING CHANGE MANAGEMENT

A study exploring engineering change management at a capital equipment manufacturer, guided by Womack’s concept of removing waste from the system, the research identifies improvements to transactional business process utilizing Lean Six Sigma framework.

RICKY DUNNAWAY

DISSERTATION TOPIC: RELATIONSHIP OF SUPPLY CHAIN MANAGEMENT, DATA INTEGRITY, AND SUSTAINMENT OF ECOP PROCUREMENT PROCESS

A study identifying problem areas associated with the U.S. Army’s ECOP procurement process and provides improvement processes to improve on time delivery.

JOSEPH M. FIERRO

DISSERTATION TOPIC: LEADERSHIP DIRECTION STATEMENTS: A STUDY TO DETERMINE WHETHER MISSION AND VISION STATEMENTS AFFECT LEADER DECISION-MAKING AND PRODUCTIVITY IN THE SEVENTH U.S. COAST GUARD DISTRICT

A quantitative action research study addressing an opportunity to analyze the effect of Leadership Direction Statements (LDS) in the Seventh U.S. Coast Guard District. U.S. congressional law requiring the establishment of comprehensive mission statements in each federal agency.

HERNANDO CORTEZ-BOWSER FLOWERS

DISSERTATION TOPIC: AN EVALUATION OF ARMY RESERVE PERFORMANCE APPRAISAL PROCESSES AT THE BATTALION LEVEL: EXAMINING BEST PRACTICES TO IMPROVE TIMELINESS

A sequential mixed methods action research study, identifying and validating appropriate intervention strategies, and proven approaches to reduce the late appraisal rate within Support Battalion.

KENNETH S. HELGREN

DISSERTATION TOPIC: IMPROVING THE HOSPITAL ENVIRONMENTAL SERVICE CONTRACT QUALITY ASSURANCE PROCESS THROUGH LEAN SIX SIGMA

A study determining how and to what extent Lean Six Sigma can improve the hospital environmental service quality assurance process and costs.

PAUL A. HINOJOSA

DISSERTATION TOPIC: AN ASSESSMENT OF PMAS QUALITY AUDITING: EXAMINING BEST PRACTICE AND PERCEPTIONS OF RISK TO IMPROVE EFFECTIVENESS

A study based on the basic premise of quality that has been long established in manufacturing and based on Total Quality Management (TQM) principles that the quality of a product or service is highly dependent on the quality of the process used to develop and maintain it.

KEYSHA OCTAVIA JONES

DISSERTATION TOPIC: A DIDACTIC STUDY TO DETERMINE IF INTRAMURAL SPORTS PROGRAMS ARE VIABLE ALTERNATIVES TO THE EFFICACY OF K-12 PHYSICAL EDUCATION COURSES

A study exploring how the lack of physical activity has negatively affected middle and high school students and determined if intramural sports programs are viable alternatives to curriculum based Physical Education courses.

KITTY LEE

DISSERTATION TOPIC: FINANCIAL SYSTEMS INTEGRATION: A ROADMAP TO ADOPT SHARED SERVICES FOR THE UNITED STATES COAST GUARD

A study on how the Coast Guard can change the way of doing financial business operations, and at the same time, avoid risks associated with relying on retiring legacy technology and resources, and what best practices steps that the Coast Guard can take to jumpstart the integration efforts.

JASMINE ANN LEWIS-GOUGH

DISSERTATION TOPIC: AN EXPLORATION OF PAY-FOR-PERFORMANCE PROGRAM IN A MANAGED CARE ORGANIZATION, A PROVIDER REPORT STUDY

An action research study to investigate the application of provider reports at a single Managed Care Organization (MCO) for their Pay-for-Performance (P4P) program using a mixed methodology research approach.

SHANEL LU

DISSERTATION TOPIC: DEVELOPING WORKFORCE-STAFFING MODELS: PATH TOWARD AN OPERATIONAL SUSTAINABILTY PLAN FOR A REGULATORY FINANCIAL CYCLICAL ENVIRONMENT

A study discussing the opportunities for financial banking institutions to stabilize operations through change management, workforce planning, strategic planning, operational planning, and business process management.

HERMALYNDA N. MOORE-GREEN

DISSERTATION TOPIC: ENDEAVOR SATELLITE RADIO INC.: TWO RADIO COMPANIES: CAN TWO BECOME A COMPETITIVE ONE BY ADDRESSING CUSTOMER BILLING COMPLAINTS?

A qualitative research study, to understand and potentially demonstrate that Endeavor Satellite Radio (ESR) could retain their current customers and attract new customers with improved billing policies and practices.

WESAM MUSA

DISSERTATION TOPIC: IMPROVING CYBER SECURITY AUDIT PROCESSES IN THE UNITED STATES FEDERAL GOVERNMENT

A mixed-method action study, identifying the impact of the current federal Security Test and Evaluation (ST&E) audit process on the Federal Information Security Management Act (FISMA) scores.

WILLIAM DARRYL NELSON

DISSERTATION TOPIC: APPLICATIONS OF DMAIC ON DISCHARGE PLANNING TO REDUCE 30-DAY READMISSIONS IN COMMUNITY HOSPITAL’S ACUTE CARE UNIT

A qualitative action research study focuses on the discharge planning process of clinical medical staff.

NIXON O. OPONDO

DISSERTATION TOPIC: EFFECTS OF APPLYING LEAN IN THE OFFICE DURING EMPLOYEES’ AWARD NOMINATION PROCESS

A mixed-method research study evaluating the effectiveness of value stream mapping (VSM) and 5S lean tools based on Ohno’s waste model and Womack’s lean thinking concept to identify and eliminate office waste during the employee award nomination process.

BRYAN TRAVIS TROY PENDLETON

DISSERTATION TOPIC: CREATING AN OPTIMIZED QUALITY SYSTEMS MODEL FOR IT SYSTEMS INTEGRATION

A study exploring the problem of a confidential government agency, in new optimized quality systems model for designing and deploying integrated IT systems, called the Pendleton Integrated Systems Optimization Model (PISOM).

DHANMATI RUPNARINE

DISSERTATION TOPIC: IMPROVING SUPPLIER QUALITY MANAGEMENT PRACTICES TO OPTIMIZE MEDICAL DEVICE PRODUCT QUALITY AND CUSTOMER SATISFACTION

A study to understand finished medical device suppliers’ challenges, solutions, and best practices of the supplier quality management process to produce high quality products to meet customer satisfaction.

THOMAS TIREY

DISSERTATION TOPIC: THE EFFECTS OF ISO 9000 QUALITY MANAGEMENT PRINCIPLES, METHODS, AND TOOLS ON THE PUBLIC SAFETY COLLECTIVE BARGAINING PROPOSAL DEVELOPMENT

A study exploring the effects of using ISO 9000 principles, methods and tools in the development of public safety collective bargaining contract proposals. Prior to this study, no repeatable, standardized collective bargaining contract proposal development process was available.

MILTON N. VICKERS

DISSERTATION TOPIC: IMPLEMENTING DMAIC STRATEGIES TO IMPROVE SUPPLY CHAIN MANAGEMENT AND EQUIPMENT ACCOUNTABILITY

A study identifying problem areas embedded within the Army’s operational needs statement process and provides feasible business process enhancements that support the Army’s supply chain-distribution goals and improve equipment accountability.

TIMOTHY G. WAKSMONSKI

DISSERTATION TOPIC: IMPROVING PATIENT INFORMATION STANDARDIZATION: APPLYING INFORMATION TECHNOLOGY TO ENSURING PROTECTED DISCLOSURE

A study designed to evaluate the standardizing of patient information between a medium-sized federal medical clinic and a civilian healthcare provider.